Answers, fast.

Ordering, shipping, looking after your table, and working with us on bulk orders. Search it or browse by topic below.

11 answers

01

Orders & shipping

How long does shipping take?

We dispatch within 1–2 business days and delivery takes 2–8 business days, Australia-wide. Full detail on Shipping & Returns.

Do you ship Australia-wide?

Yes — every state and territory, including regional addresses, with tracking. Shipping is calculated at checkout from your postcode, so you see the exact cost before you pay. Full detail on Shipping & Returns.

Can I track my order?

As soon as your order ships you’ll get an email with a tracking link. You can also check status any time from your account.

When does my pre-order ship?

Every pre-order shows its estimated ship date on the product page and in your confirmation email. We dispatch pre-orders in the order they were placed and email you the moment yours leaves the warehouse.

02

Product & care

What size are your tables?

All tables are full official 8ft (240cm) competition size when set up, and fold down for storage and transport.

How do I clean my table?

Wipe the surface with a damp cloth after each use. Clean up spills as soon as you can, and don't leave standing liquid on the surface.

Don't hose the table down or submerge it, don't leave it in direct sunlight for long periods, and store it indoors away from rain and harsh weather when it's not in use.

Can I use the table outdoors?

Yes. The aluminium frame and waterproof surface handle backyard use fine — just avoid leaving it out in prolonged heavy rain or direct sun.

How long does setup take?

Under a minute. The table unfolds from its carry case, the legs lock into place, and there are no tools involved.

03

Wholesale & bulk

Do you offer wholesale pricing?

Yes — we work with venues, event hire companies and retailers. Choose "Wholesale / bulk order" on the contact form to get started.

What's the minimum order quantity?

Bulk pricing starts at 5 tables, with better rates at higher volumes. Tell us your expected quantity and we'll send a tailored quote.

Can you hit a specific event date?

Usually, yes. Give us the date with your enquiry and we'll confirm in writing before you commit — we won't take a bulk order we can't deliver on time.

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